Lloyds TSB Retail Banking

Maximillion designed a one day facilitated team development event - "Defining & Building the Executive Team" - for the senior management team of the Lloyds TSB Scotland Retail Network. The event was held at Maximillion's reception facility and activity centre at Kirknewton Stables, Edinburgh. The offsite was positioned very much as a launch pad - the beginning of a journey for both the newly appointed director and his managers and to start the process of articulating the director's vision of the team as a team of ‘shapers', as opposed to implementers, and coaches for the business.

Objectives

• To create more of a sense of team - breaking down the kind of ‘silo-ed' thinking and ways of working that remote working builds, creating more interdependencies across the team and promoting cross-team collaboration
• To provide them with practical opportunities to understand each other better and value each other's roles and contributions, become more open in their communication and more willing to connect with each other, as well as challenge each other
• Build awareness of how team members operate as a senior management team; collectively, as individuals and as leaders.

Event Detail

Venue: Kirknewton Stables
Style: Senior team development
Format: Morning: TeamWorks Programme - inter-related indoor and outdoor experiential challenges. Afternoon: All-a-Board whole group simulation.
Guests:  15 participants comprising the Retail Network Director, senior managers responsible for running the Scotland branch network plus representation from the three support functions of HR, Risk & Business Lines (regulated sales, non-regulated sales and mortgages)
Duration: Full day

Outline

TeamWorks focuses on the characteristics of performance and provides a good insight into identifying and building on individual strengths and development areas. The workshops used inter-related indoor and outdoor experiential challenges to bring the team together under a common goal with shared agenda to encourage and develop leadership, creative thinking , communication, collaboration, problem solving, knowledge management and personal influencing skills.The Maximillion Lead Facilitator Keith Garside worked through the full cycle of doing the activities selected, building in ongoing reviews of the activities in light of the individual, team and organisational / business context, observing and drawing out the learning appropriate to the group and finally identifying the opportunities to utilise this learning in the future transactions of the individuals and the group back in the workplace.

Outcome

With a ‘high energy' approach from the team, the day consumed time and made best use of the learning opportunities offered. The key for all was an appreciation of the need to challenge norms of behaviour in a safe environment to really integrate and support one another in the workplace. Everyone recognised the importance of ‘growing' forward with all team members, and practising the benefits of creativity, problem solving and interdependence.

Feedback

"Good start to our journey ahead", "Delighted with quality of presentation, content & information given, practicality of learning tools & relevance to the business", "Good participative workshop ensuring everyone was involved. Came with an open mind and left feeling it was a very worthwhile day", "Felt totally involved as an individual and team member. Pace of day really appropriate to us as ‘task led' individuals which helped us to take a step back and learn", "Good fun day with relevant learning. Liked fact it was activity led"