Delegate Management
Whether your audience is an internal or external one, it is vital for them to have a positive experience during the lead up to the event.
A well-managed and informed delegate will arrive feeling prepared and receptive to your messages.
With this in mind, Maximillion has developed a smooth delegate management process, which simplifies and streamlines this admin-heavy element of a conference or live event. A delegate should experience:
- Invitation by email with link to informative registration website
- Follow up of non-responders by email and telephone
- Bespoke website design to incorporate company logos
- Online registration with secure payment option
- Thank you email followed by pdf joining instructions closer to event
- A dedicated email address and telephone line branded to the event
- One point of contact for delegates throughout, including onsite
As a rule, Maximillion Event Managers communicate using our clients' corporate identity, e.g. with a company email address, which means that delegates are rarely aware that they are being dealt with by an outside agency.