RBS Group Technology
Maximillion organised a one day facilitated team development event for all staff from our client’s Group Technology Branch Platform teams from Edinburgh and London. The event was held at Maximillion’s reception facility and activity centre at Kirknewton Stables, Edinburgh. The programme consisted of a morning of facilitated team development, followed by an afternoon of competitive, outdoor team activities. In response to the client’s request to demonstrate a ROI from the intervention, participants undertook a pre-event online Team Effectiveness Inventory (TEI) to gauge an initial measure of team performance and to inform programme design. Three months later, we re-engaged with the participants to gauge how this intervention had provided a basis for a return on investment through improved team effectiveness.
Event Detail
- Venue: Kirknewton Stables
- Style: Large group team development
- Format: Morning: TEI review, Kinetic Connections Afternoon: Full Throttle & Country Pursuits activities including 4×4 driving, archery, clays & quad biking, Evening: Drinks, prize giving & BBQ
- Guests: 37 participants
Objectives
To engage the whole group in selected indoor and outdoor experiences that would:
- Stimulate cross-functional teamwork & communication through positive interaction, providing learning and creating workplace associations
- Strengthen relationships in a fun non-threatening environment and provide a fun, memorable and rewarding experience to all participants
- To provide the project sponsors by the end of the year with evidence of a return on investment in terms of improved team effectiveness
Outline
Each participant completed a pre-event online survey comprising 20 rateable statements that related to the following areas; positive roles & norms, team mission, goal achievement, empowerment, open & honest communication
Collated results of the collected data were fed back to participants providing insights into current team performance – strengths and development areas.
Building on this knowledge, the whole group were to get ‘hands on’ in the Kinetic Connections activity as a way to explore and address team communication issues and team dynamics. The participants had to construct a series of mechanical sculptures that had to be correctly aligned to automatically enact the discovered story, pulling together the culmination of all the inherent cryptic clues and riddles.
Outcome
- Following our initial intervention and subsequent in-house initiatives based on our recommendations, we engaged with the group again, conducted and reviewed the initial Team Effectiveness Inventory (TEI) in December 2006
- On comparing the August data with the December data and by isolating the variables that affected performance, w compared current performance with the initial baseline measure to calculate the return for the client
- We identified that the team mission score increased by 9%, Goal achievement by 12%, Empowerment by 10%, Open & Honest Communications by 13% and Positive Roles & Norms by 15%
Feedback
“The event was exactly what I wanted and exceeded my initial expectations”, “Mike made my day for giving an outstanding presentation of one of the areas perceived as being the least fun”, “I was delighted with the practicality of the learning tools and am satisfied that the key learning outcomes were reached”
Group Technology Project Sponsor